Delivery
We are proud to offer Islandwide Delivery service through Royal Express.
Do you deliver to anywhere in Sri Lanka?
Yes. We provide delivery to anywhere in Sri Lanka. However, if there are extremely rural locations that we are unable to deliver to, we will contact you.
How long does delivery take?
Delivery time varies by location. However it's between 1-3 business days.
Do you provide tracking information?
Yes, you will receive a message once your order picked up by the Courier.
RETURNS
Order cancellation
If your order has been paid and you need to make a change or cancel an order, you must contact us within 4 hours. Once the packaging and delivery process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or redelivery for ordered products if:
- If you received the wrong item you can request a refund or a redelivery.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong delivery address)
- Your order did not arrive due to exceptional circumstances outside the control of cloopix.shop (i.e. delayed by a natural disaster).
Very good product, really interactive, highly recommended
My baby is very happy. Thank you for fast delivery
දරුවන්ට හුගක් හොදයි. වචන ඉගෙනගන්න හොද tool එකක්
Recommend!!
Very good product. my putha likes it very much
It arrived very quickly. Good customer service. I loaded it for a little while and it was ready to be used, many cards come and it works perfectly. Good way for my 4-year-old son to practice English